Agentforce’s generative AI capabilities empower teams to auto-generate emails, summaries, call notes, and action plans across Salesforce Sales and Service Clouds. But with content creation at scale comes the risk of hallucinations, brand inconsistency, and compliance missteps. Our advisory services help you deploy generative AI with usage policies, audit trails, and model controls that ensure responsible automation, so your teams move faster without compromising trust.

From forecasting deal outcomes to surfacing intelligent recommendations, Agentforce’s predictive AI delivers data-driven insights that improve decision-making across the enterprise. Yet, improperly tuned models can introduce bias, false confidence, or regulatory exposure. We work with your teams to validate model performance, embed fairness, and ensure explainability, aligning every insight with measurable business value and a strong risk posture.

Agentforce’s conversational layer, powered by Einstein Copilot, enables users to interact with Salesforce through natural language, streamlining tasks, surfacing insights, and accelerating productivity. But with new access vectors come new vulnerabilities. We design and implement governance frameworks that safeguard privacy, enforce role-based access, and ensure conversational data complies with enterprise and industry-specific standards.